5 Questions to Ask Before Choosing an EV Charger Installer

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Finding the right EV charger installer is crucial for safety, efficiency, and peace of mind. These five questions can help you make the best choice.

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1. Are They Qualified?

Qualifications ensure the installer has the skills and knowledge to handle your EV charger safely and effectively:

• Look for certifications like NICEIC approval or equivalent.
• Ask about their experience with EV charger installations.

Why This Matters: Qualified installers follow strict safety and quality standards, reducing the risk of faults or issues later.

Expected Answer: "Yes, we are NICEIC certified and have extensive experience with a range of EV chargers."

2. Do They Offer Aftercare Services?

A good installer doesn’t just disappear after the job is done:

• Ask about ongoing maintenance and support services.
• Inquire about warranty terms for parts and labour.

Why This Matters: Aftercare ensures your charger stays in top condition and any issues are quickly resolved.

Expected Answer: "We provide a warranty and offer a range of maintenance packages to suit your needs."

3. Are They Familiar with Local Regulations?

Regulations can vary depending on where you live:

• Ensure they understand planning permissions and safety regulations.
• Ask if they handle all paperwork for you.

Why This Matters: Compliance with local rules avoids fines or delays and ensures your installation is legal.

Expected Answer: "Yes, we handle all regulations and paperwork to ensure your installation is fully compliant."

4. What Do Their Customers Say?

Customer feedback reveals a lot about the installer’s quality of work and service:

• Look for online reviews and testimonials.
• Ask if they can provide references.

Why This Matters: Reviews from real customers give insight into their reliability and professionalism.

Expected Answer: "Our customers consistently rate us highly on platforms like Trustpilot."

5. What Makes Them Stand Out?

Find out what sets them apart from the competition:

• Do they offer unique services or use cutting-edge technology?
• Are they partnered with top manufacturers?

Why This Matters: Special features and partnerships show that they are trusted by industry leaders and invested in providing the best service.

Expected Answer: "We work with leading manufacturers and provide top-notch customer service, ensuring every installation is done to the highest standard."

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Why Choose Plug In Stations?

At Plug In Stations, we pride ourselves on:

• Trustpilot Excellence: Our high customer rating reflects our dedication to quality and service. https://uk.trustpilot.com/review/plugin-stations.com
• Industry Partnerships: We work with the best manufacturers in the world who trust us to deliver amazing results.
• Proven Track Record: Our social proof includes satisfied customers and glowing testimonials.